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Guides & Resources2023-01-17T07:51:02-05:00
  • U.S. Language Services LLC

Guides & Resources

Helpful translation resources about translation and its uses.

Cases in which a translation is most often required

There are many uses for translations, including legal, academic, professional and literary to name a few. If you have never worked with a translation service, you may have lots of questions.

These guides will help you understand what types of processes require a translation and what you need to request in each situation.

Guaranteed Acceptance

U.S. Language Services is a corporate member of the ATA.
All certified translations are accepted by USCIS, major corporations, professional agencies, and educational institutions.
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FAQs

You can order most translations 24 hours a day, 7 days a week through our online store. For large projects (more than 20,000 words or 50 pages), please request a quote.

General Questions

Can you expedite my translation?2020-10-13T08:31:38-04:00

Yes, we apply a surcharge of 50% to expedited translations and it is a service we offer for most common language combinations.

With expedited service we can reduce the delivery time by approximately 50%. If your document is only 1 page, we can often provide same day service.

How do you keep my information secure?2020-04-10T10:40:07-04:00

All your information is transmitted using SSL/TLS encryption.

We never receive, store or keep your credit card information. Your credit card information is processed externally by Stripe. The same company that manages payments for companies such as Uber, Lyft, Target, Blue Apron, SquareSpace, Slack and Spotify (to name a few).

U.S. Language Services has a strict confidentiality policy. We understand that in certain cases, given the sensitivity of the information to be translated, some clients require we sign a specific confidentiality agreement (NDA). We would be happy to sign your NDA.

Who will translate my document?2020-04-10T10:41:04-04:00

Our translators have years of experience in the translation industry and specialize in different areas of service. Many of them have graduate degrees and certificates in fields such as law and engineering.

How can I pay?2020-04-10T10:40:56-04:00

We accept all major credit cards, Apple Pay, PayPal and Google Pay.

In what currency are your prices?2022-02-25T08:57:58-05:00

All prices — both in the online store and in quotes sent via email — are indicated in U.S. dollars (USD).

Is my payment safe?2020-04-10T10:40:47-04:00

Yes. We use Stripe and PayPal as payment platforms. We never receive, store or keep your credit card information.

Certified Translation

What is a certified translation?2020-04-10T10:52:38-04:00

A certified translation is a word-for-word translation required for official use by U.S. Citizenship and Immigration Services (USCIS), universities, colleges, state or federal institutions and courts.

All our certified translations are issued in accordance with the regulations established by the USCIS, the institution that most frequently requires this type of document. A certified translation includes a certificate issued on our corporate letterhead signed by the translator and a U.S. Language Services representative in PDF format.

How much does it cost?2021-04-13T11:31:37-04:00

The price for a certified translation is $29.00 per page. No hidden fees.
Each page may contain up to 250 words or fewer including numbers. Pages may be letter size (8.5″ x 11″), A4 or smaller and one sided.
For languages that use logograms, such as Chinese, Korean and Japanese, each character is considered a word.

How are the pages counted?2022-06-28T09:54:53-04:00

When you order a certified translation, the most significant variable is how the pages of the document are calculated. We take into consideration both the number of physical pages in your original document and the total word count.

Each page may contain up to 250 words. Pages may be letter size (8.5″ x 11″), A4 or smaller and one sided.

For example: A project with 2 physical pages that each contain 500 words (1,000 words total), is calculated as 4 pages (1,000 words ÷ 250 = 4 pages).

What happens if I don’t count the number of pages correctly?2020-04-10T10:48:37-04:00

Don’t worry. Our team reviews each order individually. If the number of pages is greater, we’ll contact you with instructions on how to proceed. If you ordered pages in excess, we’ll issue you a refund using the same payment method.

How long will it take to translate my document?2021-06-07T18:46:33-04:00

For most common languages, including Spanish, French, Portuguese, Russian and Chinese, you can expect to receive a 1-3 page translation in 1 business day. Larger projects (4 – 10 pages) can take up to 3 business days.

For orders in other language pairs, our team will review your documents and provide you with the delivery date once you place your order.

Note: Orders placed after 2 p.m. EST (Eastern Standard Time) will be processed by our team on the following business day. Delivery dates exclude weekends & holidays. 

Do you offer notarized translations?2021-11-10T14:29:32-05:00

No, we do not offer notarized translation services.

Who will translate my document?2020-04-10T10:41:04-04:00

Our translators have years of experience in the translation industry and specialize in different areas of service. Many of them have graduate degrees and certificates in fields such as law and engineering.

How can I pay?2020-04-10T10:40:56-04:00

We accept all major credit cards, Apple Pay, PayPal and Google Pay.

In what currency are your prices?2022-02-25T08:57:58-05:00

All prices — both in the online store and in quotes sent via email — are indicated in U.S. dollars (USD).

Is my payment safe?2020-04-10T10:40:47-04:00

Yes. We use Stripe and PayPal as payment platforms. We never receive, store or keep your credit card information.

U.S. Language Services LLC
ATA - American Translators Association

American Translators Association
Corporate Member: 272027

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